Refund policy
Return Policy
At Hasta El Final, we want you to love your purchase. If something isn’t right, we’re here to help.
Returns
We accept returns within 5 days of delivery. To be eligible for a return, your item must be:
- Unworn, unwashed, and unused
- In its original condition with tags attached (if applicable)
- Free of stains, odors, alterations, or damage
- Returned with proof of purchase
To start a return, please contact us at hastaelfinalclothing@gmail.com.
Please send returns to:
Hasta El Final
8495 Pardee Dr
Box 6185
Oakland, CA 94603
Please do not send items back without first contacting us and receiving return instructions. Unauthorized returns may not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.
If your return is approved, we will provide instructions on how and where to send your package.
Damaged or Incorrect Orders
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos so we can review the issue and make it right.
Final Sale Items
All sale, discounted, or clearance items are final sale and cannot be returned or exchanged.
Exchanges
The fastest way to get the item you want is to return your original purchase (if eligible) and place a new order once your return has been approved.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved.
If approved, your refund will be issued to your original payment method within 5–10 business days. Please note that processing times may vary depending on your bank or payment provider.
If you have any questions about your return, please contact us at:
Hastaelfinalclothing@gmail.com